Chill Barber: A case study
Chill Barber is one of many stunning booking websites on the SimplyBook.me platform. We had the opportunity to ask Ali Okhovvat, the owner, a few questions about his business and experience with online scheduling, and he was kind enough to give us some interesting and valuable feedback. About Chill Barber With three locations in Austria, […]
How to Schedule Retail Experiences
In our last article, I talked about the reasons for scheduling retail services, both from a customer experience perspective and a customer safety one – you can’t ignore the circumstances of 2020. Today, and with the help of our video creator, I’m going to talk about how you can implement the system quickly, and with […]
Combining Service and Retail Scheduling for Customer Experience
From cosmetics and clothing to plants and furniture, the in-store retail industry has been trying to make changes to ensure its survival. Long before COVID-19 reared its nasty head, physical location retailers had begun to implement different options for enhancing customer experience. The global pandemic status has changed things and stepped up the timetable. What […]
How to Build a Consultancy Business Booking Website
If you run a consultancy business of any kind, you know that the service you provide is your knowledge, expertise, and sometimes support through the implementation process. Another thing that consultancies need to understand is that they need visibility online. No one will employ a consultant without two things; a searchable online presence and a […]
How to Grow Your Beauty Business
10 ways to increase your revenues and client base This year has been challenging for everyone, but the circumstances have hit service industries like the beauty industry hard. While you might think that your loyal customers will come flocking back to you, as soon as your doors reopened, the chances are that you will still […]
How to Create a Photography Scheduling Website [VIDEO]
If any business needs visually stimulating and attractive elements for a booking website, it’s a photography business. No one wants to hire a photographer without a good idea of what they can do. With that in mind, SimplyBook.me has all the features you need to create a visually stunning and attractive booking website, for all […]
September Newsletter: Operation Integration & Enhancement
September, usually the month when kids go back to school, business begins to pick up, and people start making serious business decisions. So two out of three, ain’t bad. We’ve released a lot of updates and feature enhancements this month. Additionally, the new API and further Zapier integration are available for linking with bespoke systems […]
Customer-Centricity with Excellent Customer Support
The digital realm continues to expand, with more and more services happening online. As this happens, the pursuit of customer-centricity is the key to making and keeping clients and their customers happy. Implementing customer-centric practices and procedures is proven to improve customer loyalty and retention, as well as to attract new clients. For a customer-centric […]
Customer Support – Your contact with SimplyBook.me
This week we had a short interview with Thomas, our head of customer support at SimplyBook.me. He’s the one that manages a team of support agents who will answer your questions on the Live Chat function. “Hello, nice to meet you all! I’m Thomas, Head of Support at SimplyBook.me” What career path brought you to […]
Email Marketing Tips & Tools – Part 2: Defining Goals & Choosing Campaign Templates
So, you’ve had time to think about what you should and shouldn’t do with email marketing. You’ve also contemplated the effective use of subject lines, personalisation, and segmentation. If you missed last month’s article on Email Marketing Tips & Tools – Part 1: Dos, Don’ts and Personalisation, check that one out before reading any further here. […]
Updating Your Website – Give your website a facelift that POPS![VIDEO]
Do you know how often you should be updating your website to optimise search results, stay current and maintain an excellent customer experience? Okay, so it’s a bit of a trick question; the answer is different for each of those goals. It can also depend on your industry, the function of your website, and several […]