Beauty & Wellness, What customers say
Chill Barber Salon

Chill Barber: A case study

Chill Barber is one of many stunning booking websites on the SimplyBook.me platform. We had the opportunity to ask Ali Okhovvat, the owner, a few questions about his business and experience with online scheduling, and he was kind enough to give us some interesting and valuable feedback. About Chill Barber With three locations in Austria, […]

Amie Parnaby

October 20, 2020

Business tips and advice, Other Industries
Scheduling retail experiences for shoppers

How to Schedule Retail Experiences

In our last article, I talked about the reasons for scheduling retail services, both from a customer experience perspective and a customer safety one – you can’t ignore the circumstances of 2020. Today, and with the help of our video creator, I’m going to talk about how you can implement the system quickly, and with […]

Amie Parnaby

October 16, 2020

News & Updates
Service and retail scheduling

Combining Service and Retail Scheduling for Customer Experience

From cosmetics and clothing to plants and furniture, the in-store retail industry has been trying to make changes to ensure its survival. Long before COVID-19 reared its nasty head, physical location retailers had begun to implement different options for enhancing customer experience. The global pandemic status has changed things and stepped up the timetable. What […]

Amie Parnaby

October 13, 2020

News & Updates
Consultancy Business Booking website

How to Build a Consultancy Business Booking Website

If you run a consultancy business of any kind, you know that the service you provide is your knowledge, expertise, and sometimes support through the implementation process. Another thing that consultancies need to understand is that they need visibility online. No one will employ a consultant without two things; a searchable online presence and a […]

Amie Parnaby

October 9, 2020

Beauty & Wellness
Grow your beauty business

How to Grow Your Beauty Business

10 ways to increase your revenues and client base This year has been challenging for everyone, but the circumstances have hit service industries like the beauty industry hard. While you might think that your loyal customers will come flocking back to you, as soon as your doors reopened, the chances are that you will still […]

Amie Parnaby

October 6, 2020

Business tips and advice, Other Industries
Photography Scheduling How to

How to Create a Photography Scheduling Website [VIDEO]

If any business needs visually stimulating and attractive elements for a booking website, it’s a photography business. No one wants to hire a photographer without a good idea of what they can do. With that in mind, SimplyBook.me has all the features you need to create a visually stunning and attractive booking website, for all […]

Amie Parnaby

October 3, 2020

News & Updates
September Newsletter - Integration and enhancement

September Newsletter: Operation Integration & Enhancement

September, usually the month when kids go back to school, business begins to pick up, and people start making serious business decisions. So two out of three, ain’t bad. We’ve released a lot of updates and feature enhancements this month. Additionally, the new API and further Zapier integration are available for linking with bespoke systems […]

Amie Parnaby

September 30, 2020

News & Updates
Customer-Centricity & Customer Support

Customer-Centricity with Excellent Customer Support

The digital realm continues to expand, with more and more services happening online. As this happens, the pursuit of customer-centricity is the key to making and keeping clients and their customers happy. Implementing customer-centric practices and procedures is proven to improve customer loyalty and retention, as well as to attract new clients. For a customer-centric […]

Amie Parnaby

September 29, 2020

News & Updates
Customer Support Leader Interview

Customer Support – Your contact with SimplyBook.me

This week we had a short interview with Thomas, our head of customer support at SimplyBook.me. He’s the one that manages a team of support agents who will answer your questions on the Live Chat function. “Hello, nice to meet you all! I’m Thomas, Head of Support at SimplyBook.me” What career path brought you to […]

Amie Parnaby

September 25, 2020

Business tips and advice, Resources
Email Marketing Defining Goals & Choosing Campaigns

Email Marketing Tips & Tools – Part 2: Defining Goals & Choosing Campaign Templates

So, you’ve had time to think about what you should and shouldn’t do with email marketing. You’ve also contemplated the effective use of subject lines, personalisation, and segmentation. If you missed last month’s article on Email Marketing Tips & Tools – Part 1: Dos, Don’ts and Personalisation, check that one out before reading any further here. […]

Amie Parnaby

September 23, 2020

News & Updates
Updating your website with a fresh look

Updating Your Website – Give your website a facelift that POPS![VIDEO]

Do you know how often you should be updating your website to optimise search results, stay current and maintain an excellent customer experience? Okay, so it’s a bit of a trick question; the answer is different for each of those goals. It can also depend on your industry, the function of your website, and several […]

Amie Parnaby

September 18, 2020