News & Updates
Service and retail scheduling

Combining Service and Retail Scheduling for Customer Experience

From cosmetics and clothing to plants and furniture, the in-store retail industry has been trying to make changes to ensure its survival. Long before COVID-19 reared its nasty head, physical location retailers had begun to implement different options for enhancing customer experience. The global pandemic status has changed things and stepped up the timetable. What […]

Amie Parnaby

October 13, 2020

News & Updates
Consultancy Business Booking website

How to Build a Consultancy Business Booking Website

If you run a consultancy business of any kind, you know that the service you provide is your knowledge, expertise, and sometimes support through the implementation process. Another thing that consultancies need to understand is that they need visibility online. No one will employ a consultant without two things; a searchable online presence and a […]

Amie Parnaby

October 9, 2020

News & Updates
September Newsletter - Integration and enhancement

September Newsletter: Operation Integration & Enhancement

September, usually the month when kids go back to school, business begins to pick up, and people start making serious business decisions. So two out of three, ain’t bad. We’ve released a lot of updates and feature enhancements this month. Additionally, the new API and further Zapier integration are available for linking with bespoke systems […]

Amie Parnaby

September 30, 2020

News & Updates
Customer-Centricity & Customer Support

Customer-Centricity with Excellent Customer Support

The digital realm continues to expand, with more and more services happening online. As this happens, the pursuit of customer-centricity is the key to making and keeping clients and their customers happy. Implementing customer-centric practices and procedures is proven to improve customer loyalty and retention, as well as to attract new clients. For a customer-centric […]

Amie Parnaby

September 29, 2020

News & Updates
Customer Support Leader Interview

Customer Support – Your contact with SimplyBook.me

This week we had a short interview with Thomas, our head of customer support at SimplyBook.me. He’s the one that manages a team of support agents who will answer your questions on the Live Chat function. “Hello, nice to meet you all! I’m Thomas, Head of Support at SimplyBook.me” What career path brought you to […]

Amie Parnaby

September 25, 2020

News & Updates
Updating your website with a fresh look

Updating Your Website – Give your website a facelift that POPS![VIDEO]

Do you know how often you should be updating your website to optimise search results, stay current and maintain an excellent customer experience? Okay, so it’s a bit of a trick question; the answer is different for each of those goals. It can also depend on your industry, the function of your website, and several […]

Amie Parnaby

September 18, 2020

News & Updates, Business tips and advice, Other Industries

8‌ ‌Processes‌ ‌‌Small‌ ‌Business‌ Should‌ Automate‌ ‌to‌ ‌Improve‌ ‌Operations‌

Recent years have seen seemingly limitless hype about the technological revolution, and how it’s changing the face of business. Certainly, we already see dramatic changes as a result of new technological innovations. AI, in particular, is rapidly reshaping the way all sorts of organizations operate. This is affecting sectors as diverse as retail (by helping […]

Amie Parnaby

September 15, 2020

News & Updates
University Scheduling

University Scheduling: A complex system requires a comprehensive tool

If you’ve ever been to university or worked in one, you’ll know that they’re a complex web of interconnecting systems. Not to mention the hundreds of affiliated and parallel entities that co-exist, but don’t intersect. University scheduling is something that takes months to organise, but there are ways of mitigating clashing schedules, student accommodations, and […]

Amie Parnaby

September 11, 2020

News & Updates
School Scheduling Online

School Scheduling Online: Parents, Students, and Teachers Benefit from Online Booking

Any school administrator or Headteacher knows the headache involved in scheduling a class timetable for a whole school. It’s an intricate web of ensuring available teachers and appropriate classrooms for subjects. Then there’s covering extracurricular supervision time and allowing enough time for lesson prep and student grading. That doesn’t even cover the additional requirements around […]

Amie Parnaby

September 8, 2020

News & Updates, Business tips and advice, Enterprise
Enterprise Cluster Solution

Enterprise Cluster Solution from SimplyBook.me [VIDEO]

Your reasons for needing an enterprise scheduling solution vary, you could need more locations, isolated systems, the list goes on. I delve a little deeper into that in this article on Why Businesses Choose Enterprise Scheduling Solutions. It doesn’t matter why you need an enterprise solution to your company-wide scheduling; the recently released Enterprise Cluster Solution […]

Amie Parnaby

September 4, 2020

News & Updates
Enterprise scheduling solutions from SimplyBook.me

6 Reasons Why Companies Choose Enterprise Scheduling Solutions

There are no two businesses that follow the same path to growth. Consequently, there is no single solution that encompasses what every company needs for its expansion. When you’ve exhausted your resources, you look around for something new, or you switch up to the Enterprise solution. In most cases, the Enterprise solution is the best […]

Amie Parnaby

September 1, 2020