You already know how essential good customer service is for your organization. Around 80% of American consumers say that “speed, convenience, knowledgeable help and friendly service” makes their customer service experience stand out. But how good is good enough? Do you reach a benchmark and maintain it or do you look to go the extra […]
14/10/2024
Enabling your current and potential customers to book appointments effortlessly paves the way for you to score more sales and ensure high customer satisfaction. Embracing a multichannel approach to schedule appointments is the way to go here, as your customers may have diverse preferences when reaching out to you. Allowing them to contact you through […]
10/10/2024
Decades ago, people had to rely on third-party agents, utilize windy fax and mailing communication channels, or settle for direct customer support call-ins to book a service, check for open slots, and make reservations—often impacting cash flow due to inefficient processes. This traditional booking approach is lengthy and often results in a leaky outcome. Most […]
04/10/2024
BookBoll.com is the leading sports facility rental platform in Qatar. Before its creation, people in Qatar booked sports facilities through WhatsApp, a manual process that was inefficient. Seeing this gap, the founder of BookBoll.com wanted to simplify the booking process with an online solution. After evaluating multiple systems, BookBoll.com selected SimplyBook.me because of its flexibility […]
30/09/2024
Accurate financial projections are instrumental in making business decisions with confidence. But that’s not all; startup financial projections help secure funding, conduct risk assessments, and track performance. Startup owners rely on accurate financial projections not only for the effective allocation of resources but also to uncover valuable opportunities and enhance investor confidence. However, to ensure […]
25/09/2024
Sometimes, businesses can be so focused on attracting new customers that they forget (or partly forget) the revenue stream right in front of them: existing customers. Customer acquisition costs (CAC) can vary by industry but an average cost is around $606. Looked at over a year, those CACs can mount up to quite a substantial […]
24/09/2024
Choosing the right scheduling software is crucial for managing your appointments, enhancing efficiency, and growing your business. SimplyBook.me and Setmore are two popular tools offering unique features for different business needs. In this article, we’ll compare SimplyBook.me and Setmore across key aspects like customisation, integrations, ease of use, pricing, and more to help you decide […]
19/09/2024
Cold emailing can be a powerful tool for driving appointment bookings, but getting it right requires more than just hitting send. In a world where inboxes are overflowing, your emails need to stand out, capture attention, and prompt action. This article will walk you through effective strategies, from crafting the perfect subject line to advanced […]
16/09/2024
When your clients search for a service you offer on Google, does your business appear in the SERPs? If the answer is no, you’re losing out on potential bookings. In fact, even if your site appears but is buried on the fourth or fifth page, it’s essentially invisible. Most people don’t scroll that far, so […]
06/09/2024
Choosing the right scheduling software can significantly impact how efficiently you manage appointments and customer interactions. SimplyBook.me and Acuity are two prominent tools in the scheduling space, each offering unique features tailored to different business needs. In this article, we’ll provide a detailed comparison of SimplyBook.me and Acuity, focusing on their key features, usability, and […]
02/09/2024
Are you a Service Business owner who is struggling to attract new clients? No worries—you’re not alone in this boat. Let’s face the fact: service business marketing sometimes gets painful when the market gets crowded. But here is a silver lining! — The right marketing approach can make your business pop and reel in your […]
29/08/2024
