In our last article, I talked about the reasons for scheduling retail services, both from a customer experience perspective and a customer safety one – you can’t ignore the circumstances of 2020. Today, and with the help of our video creator, I’m going to talk about how you can implement the system quickly, and with […]
16/10/2020
From cosmetics and clothing to plants and furniture, the in-store retail industry has been trying to make changes to ensure its survival. Long before COVID-19 reared its nasty head, physical location retailers had begun to implement different options for enhancing customer experience. The global pandemic status has changed things and stepped up the timetable. What […]
13/10/2020
If you run a consultancy business of any kind, you know that the service you provide is your knowledge, expertise, and sometimes support through the implementation process. Another thing that consultancies need to understand is that they need visibility online. No one will employ a consultant without two things; a searchable online presence and a […]
09/10/2020
10 ways to increase your revenues and client base This year has been challenging for everyone, but the circumstances have hit service industries like the beauty industry hard. While you might think that your loyal customers will come flocking back to you, as soon as your doors reopened, the chances are that you will still […]
06/10/2020
If any business needs visually stimulating and attractive elements for a booking website, it’s a photography business. No one wants to hire a photographer without a good idea of what they can do. With that in mind, SimplyBook.me has all the features you need to create a visually stunning and attractive booking website, for all […]
03/10/2020
September, usually the month when kids go back to school, business begins to pick up, and people start making serious business decisions. So two out of three, ain’t bad. We’ve released a lot of updates and feature enhancements this month. Additionally, the new API and further Zapier integration are available for linking with bespoke systems […]
30/09/2020
The digital realm continues to expand, with more and more services happening online. As this happens, the pursuit of customer-centricity is the key to making and keeping clients and their customers happy. Implementing customer-centric practices and procedures is proven to improve customer loyalty and retention, as well as to attract new clients. For a customer-centric […]
29/09/2020
This week we had a short interview with Thomas, our head of customer support at SimplyBook.me. He’s the one that manages a team of support agents who will answer your questions on the Live Chat function. “Hello, nice to meet you all! I’m Thomas, Head of Support at SimplyBook.me” What career path brought you to […]
25/09/2020
So, you’ve had time to think about what you should and shouldn’t do with email marketing. You’ve also contemplated the effective use of subject lines, personalisation, and segmentation. If you missed last month’s article on Email Marketing Tips & Tools – Part 1: Dos, Don’ts and Personalisation, check that one out before reading any further here. […]
23/09/2020
Do you know how often you should be updating your website to optimise search results, stay current and maintain an excellent customer experience? Okay, so it’s a bit of a trick question; the answer is different for each of those goals. It can also depend on your industry, the function of your website, and several […]
18/09/2020
Recent years have seen seemingly limitless hype about the technological revolution, and how it’s changing the face of business. Certainly, we already see dramatic changes as a result of new technological innovations. AI, in particular, is rapidly reshaping the way all sorts of organizations operate. This is affecting sectors as diverse as retail (by helping […]
15/09/2020
