Sending Vouchers In Emails: A Concise Guide
What could be a better reason to open an email than to receive a gift voucher? In fact, most brands prefer sending a voucher as a promised gift in exchange for subscribing to their email list. They fall into the category of promotional messages, and much to your surprise, receiving promotional offers isn’t frowned upon […]
How to Use Service Add-ons for Increased Revenues and Customer Experience (updated)
It seems almost fitting that this article originally aired at the end of 2020 and now we are reaching the end of 2021, we can announce updates to this feature. Once again the year is ending, and now, more than ever the future is starting to look that little bit brighter, there is a future […]
How to Limit Pre-Booked Appointments
Why would you want to limit pre-booked appointments for your clients, patients or customers? When you have a booking system, it seems like you have the possibility of filling your schedule. But what about your other clients? Before the horror-show that is 2020 happened, there were still a lot of businesses, clinics, and more operating […]
Interview with Ingvar, Founder & VP of Sales
This week I was able to pin down a brief interview with Ingvar, founder and VP of Sales for SimplyBook.me. Ingvar is the driving force behind new developments and pushing the business to be everything it can be for our clients. For company cohesion and communication, Invgvar shares his time around the four different offices. […]
How to Calendar Sync with SimplyBook.me
It’s all very well having your professional calendar update with new bookings and appointments. However, if you have personal commitments that don’t show on your professional calendar, you are still at risk of booking up your schedule and having to reschedule your appointments or your personal plans. This is where using Calendar Sync comes in […]
Combining Service and Retail Scheduling for Customer Experience
From cosmetics and clothing to plants and furniture, the in-store retail industry has been trying to make changes to ensure its survival. Long before COVID-19 reared its nasty head, physical location retailers had begun to implement different options for enhancing customer experience. The global pandemic status has changed things and stepped up the timetable. What […]
Customer Support – Your contact with SimplyBook.me
This week we had a short interview with Thomas, our head of customer support at SimplyBook.me. He’s the one that manages a team of support agents who will answer your questions on the Live Chat function. “Hello, nice to meet you all! I’m Thomas, Head of Support at SimplyBook.me” What career path brought you to […]
Email Marketing Tips & Tools – Part 2: Defining Goals & Choosing Campaign Templates
So, you’ve had time to think about what you should and shouldn’t do with email marketing. You’ve also contemplated the effective use of subject lines, personalisation, and segmentation. If you missed last month’s article on Email Marketing Tips & Tools – Part 1: Dos, Don’ts and Personalisation, check that one out before reading any further here. […]
Updating Your Website – Give your website a facelift that POPS![VIDEO]
Do you know how often you should be updating your website to optimise search results, stay current and maintain an excellent customer experience? Okay, so it’s a bit of a trick question; the answer is different for each of those goals. It can also depend on your industry, the function of your website, and several […]
School Scheduling Online: Parents, Students, and Teachers Benefit from Online Booking
Any school administrator or Headteacher knows the headache involved in scheduling a class timetable for a whole school. It’s an intricate web of ensuring available teachers and appropriate classrooms for subjects. Then there’s covering extracurricular supervision time and allowing enough time for lesson prep and student grading. That doesn’t even cover the additional requirements around […]
Beyond Online Scheduling – What is SimplyBook.me to your business?
If you’ve been searching for an online scheduling provider, then chances are you’ve come across the SimplyBook.me online booking system. In the realms of online appointment booking, SimplyBook.me is up there at the top of the list. With the online scheduling system at the core of its platform, the customisation through design, features, and settings […]