Home News & Updates SimplyBook.me: 2023 Best Customer Support Award from Software Advice
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SimplyBook.me: 2023 Best Customer Support Award from Software Advice

Daena Skinner
17/11/2023
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Support award

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In the world of online booking and business management solutions, customer support isn’t just a feature – it’s the backbone of a successful service. That’s why we at SimplyBook.me are thrilled to share some exciting news with our valued users and partners: We’ve been honored with the 2023 Best Customer Support Award from Software Advice!

The Significance of This Achievement

This award is more than just a badge on our website; it’s a symbol of our dedication to providing unparalleled support to our users. Software Advice, a renowned advisor in the software space, has recognised our efforts based on genuine user feedback and reviews. Achieving this award in a competitive market underscores our commitment to not just meet, but exceed, customer expectations.

What Makes Our Customer Support Stand Out?

  • Personalised Assistance: We believe in offering tailored support to each user, understanding their unique needs and challenges.
  • 24/7 Availability: Our team is available around the clock to ensure that help is always just a message or call away.
  • Multilingual Support: Catering to a global audience, we offer support in multiple languages.
  • Continuous Training: Our support team receives ongoing training to stay updated on the latest trends and technologies.
  • User-Focused Innovations: Feedback from our users directly influences our product development, ensuring that we’re always evolving to meet your needs.

A Word from Our Leadership

“We’re honored at SimplyBook.me to receive the “Best Customer Support 2023″ badge from Software Advice, a Gartner company. This award highlights our dedication to providing rapid, knowledgeable, and friendly support in the world of booking systems.This award is a testament to the trust and satisfaction expressed by our users through their reviews. We are so thankful for our amazing clients who have continually supported us.”

– Rut Steinsen, CEO of SimplyBook.me

The Voice of Our Users

Our users’ feedback has been the guiding light in our journey towards excellence in customer support. Here’s what some of them have to say:

  • “Very easy to use tool to schedule and book appointments, I love how easily it integrates with google calendar” – Melissa
  • “The ability to accept different types of reservations, such as services, products, memberships and packages, is incredible. This has allowed me to offer a complete experience to my clients.” – Luz Mary
  • “Very easy to use and setup. Syncing with Outlook works really well. All great. Customer support really fast and efficient. Always able to solve any issues.” – Christian

Looking Ahead

This award is not a finish line for us, but a milestone in our continuous journey of improvement and excellence. We are more motivated than ever to uphold the high standards of service that earned us this recognition.

Share Your Experience

Have you had a positive experience with our customer support team? We’d love to hear from you! Share your story here.


About SimplyBook.me

SimplyBook.me is a leading online booking platform that empowers businesses and professionals across various industries to streamline their appointment scheduling processes. SimplyBook.me stands as a premier online booking platform, empowering businesses and professionals in various industries to simplify their appointment scheduling.

Our platform offers a wealth of features, from appointment reminders and payment integrations to customisable booking pages. We cater directly to the unique needs of every user, from yoga studios to medical professionals. With innovative technology and a dedicated team, SimplyBook.me drives its mission forward: to revolutionise appointment management and experiences around the globe.

About Software Advice

Software Advice guides businesses through the software selection process, providing personalized advice and industry insights. Their recognition of software excellence is based on comprehensive analysis and real user reviews, making this award particularly meaningful.

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