Beauty & Wellness, Resources, Business, Product & Tool Tips
Choosing the Best Salon Appointment Software: A Guide for Salon Owners

Choosing the Best Salon Appointment Software: A Guide for Salon Owners

The beauty industry has changed – fast. Clients now expect more than great service. They want convenience, speed, and the ability to book appointments with a few taps on their phones. That’s where beauty salon appointment software comes in. Whether you’re managing a bustling hair salon, a boutique lash studio, or a multi-location spa, having […]

Daena Skinner

14/04/2025

Resources, Business, Product & Tool Tips
Handling Last-Minute Cancellations_ Policies That Protect Your Bottom Line

Handling Last-Minute Cancellations: Policies That Protect Your Bottom Line

Last-minute cancellations can feel like a gut punch to any service-based business. Whether you run a dental office, a hair salon, or a consulting firm, a client who cancels just hours before their scheduled time can leave your day in disarray—missing out on both the planned revenue and the opportunity to fill that slot with […]

Daena Skinner

26/03/2025

Resources, Business, Product & Tool Tips
Create a Memorable Customer Experience from Booking to Follow-Up

5 Ways to Create a Memorable Customer Experience from Booking to Follow-Up

A customer’s journey doesn’t stop once they’ve clicked “Book Now”—it stretches across every interaction you have with them, from that first confirmation email to the final follow-up message. Research by PwC reveals that 73% of consumers cite customer experience as an important factor in purchasing decisions, emphasizing how much each touchpoint matters. Below, we’ll explore […]

Daena Skinner

07/03/2025

Business, Product & Tool Tips, Resources
Scaling Your Business with Email Marketing Campaigns in SimplyBook.me

Scaling Your Business with Email Marketing Campaigns in SimplyBook.me

How Email Marketing Helps You Scale Your Business Growing a service business requires more than just attracting new clients—you need a strategy to keep existing clients engaged, encourage repeat bookings, and build long-term relationships. One of the most cost-effective ways to achieve this is email marketing. Email marketing allows you to automate communication, promote services, […]

Daena Skinner

27/02/2025

Resources, Business, Product & Tool Tips
Email Marketing for Different Industries

Email Marketing for Different Industries: What Works Best for Your Business?

How Email Marketing Can Work for Your Industry Email marketing is a valuable tool for businesses across all industries, but the way it is used depends on the nature of the business and its clients. A beauty salon will have very different email needs compared to a law firm, just as a fitness studio will […]

Daena Skinner

21/02/2025

Resources, Business, Product & Tool Tips
Email Frequency Guide_ When and How Often to Email Your Clients

The Ultimate Email Frequency Guide: When and How Often to Email Your Clients

Email marketing is a powerful tool, but sending too many emails can drive clients away, while sending too few can cause them to forget about your business. Finding the best email frequency for service businesses is crucial to maintaining engagement, increasing bookings, and avoiding unsubscribes. So, how often should you email your clients? The answer […]

Daena Skinner

20/02/2025

Resources, Business, Product & Tool Tips
Email Marketing Tips for Small Businesses

Email Marketing Tips for Small Businesses

Introduction Email marketing remains one of the most cost-effective and high-impact channels for small businesses looking to grow. Despite the rise of social media, influencer marketing, and newer digital tactics, email consistently delivers a high return on investment (ROI). In fact, a 2022 study by the Data & Marketing Association (DMA) found that email marketing […]

Daena Skinner

19/02/2025

Resources, Business, Product & Tool Tips
Email Marketing_
Get More Clients 
& Increase Bookings

Email Marketing 101: How to Get More Clients and Increase Bookings

Email marketing remains one of the most powerful ways for service-based businesses to engage with clients, drive repeat bookings, and increase revenue. Whether you run a beauty salon, fitness studio, medical practice, or consulting business, email campaigns help keep clients informed and encourage them to return. Unlike social media, where visibility depends on algorithms, email […]

Daena Skinner

18/02/2025

Business, Product & Tool Tips, Resources
Valentine’s Day_
Drive More Bookings & Sales

Valentine’s Day: How to Drive More Bookings & Sales with Seasonal Offers

Valentine’s Day is a time when people are looking for all kinds of ways to celebrate—whether it’s with a partner, a group of friends, or even by treating themselves to a little self-love. For service-based businesses, this holiday offers a golden opportunity to roll out special deals and themed promotions that entice both new and […]

Daena Skinner

12/02/2025

News & Updates, Resources, Business, Product & Tool Tips
Referral & affiliate program

Setting Up a Referral & Affiliate Program in SimplyBook.me

Looking for a way to earn extra income while sharing a tool you love? With SimplyBook.me’s Client Referral Program and Affiliate Program, you can turn recommendations into real earnings! Whether you’re an existing SimplyBook.me user or an industry professional, these programs reward you for spreading the word about our booking system. In this guide, we’ll […]

Daena Skinner

06/02/2025

Resources, Business, Product & Tool Tips
Safeguard client info in online booking

How to Safeguard Client Privacy in Online Booking Systems

When clients book services through your online system, they trust you with their personal information. You need to protect it. 83% of clients say they will stop spending with a business following a data breach. This is of course understandable – if you can’t safeguard client privacy, they’ll find a company with a track record proving […]

Daena Skinner

10/12/2024