No business owner likes to dwell on it, but everyone loses clients and customers over the year. It’s just a fact of life and business, but do you know what your attrition rate is? Sometimes, it isn’t easy to understand the clients you lose if you don’t know your specific numbers. And do you know […]
April 8, 2021
We’ve talked a lot recently about growing a loyal customer base and how to go about it. Garnering customer loyalty does fantastic things for your business’s bottom line, from client retention, advocacy (personal recommendations), and increasing average spending. A loyalty program is one of the few ways you can make returning clients look and act […]
April 7, 2021
Whatever your business, you always need a point of sale. A POS is the hub of your payment acceptance. If you don’t have one, you miss out on the numerous ways it can help you collate information, highlight trends, and adapt to customer needs. Whether you’re entirely online, a single point brick and mortar store […]
March 31, 2021
If you’re in the wedding business, this past year has been a problem. Cancellations, postponements, and couples plain waiting until they can have the wedding they want have plagued the matrimony business in 2020 and even 2021. No one is sure when they will be allowed a large gathering of their nearest and dearest. Even […]
March 24, 2021
It’s been a tough year for many companies to weather. As soon as businesses get the green light, they will be planning to welcome as many clients as they can manage to mitigate some of the losses. Moreover, it will be the loyal customer base that ensures owners and managers have a business to continue. […]
March 10, 2021
Okay, it’s 2021, vaccines are rolling out throughout the globe, and there is a light at the end of a year-long tunnel signalling the time for life to return to normal. That means reopening of service businesses and dealing with increased demand from people deprived for far too long. But how are you going to […]
March 5, 2021
When you set up your working hours for your SimplyBook.me booking site, that doesn’t always equate to the hours you want to be bookable by clients. This weeks video is about how you can configure working hours and booking times within your operating hours. Moreover, I’m going to cover how you can customise your service […]
February 16, 2021
You might have heard that 2021 could well be the Year of the Entrepreneur. What has led many economists and business commentators to make this claim? In some cases, the global economic rebound will demand the creation of new companies to counteract the loss of jobs, business collapse, and the monopoly of the massive business […]
February 10, 2021
Like every other field, the medical industry has advanced significantly in the past few years. Health professionals are working towards improving the experience for both frontline healthcare workers and the patients. Most of the work is now shifting to the digital landscape, and data protection is crucial. You must have noticed people around you wearing smartwatches […]
February 3, 2021
…and a few you might want to try If personalisation is the name of the game between you and your clients, why wouldn’t the same apply for you? No two businesses operate identically. Consequently, a one-size-fits-all approach to any business management tool is not appropriate or even viable for how you run your business. You […]
February 3, 2021
There’s no getting away from the fact that Facebook, with its 2.6 billion active users, is the biggest social media platform out there. Even if you use every other social media, Facebook has to be your social media flagship. The past year has seen a massive increase in social media engagement and social sharing, but […]
January 26, 2021
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