Customer Support – Your contact with SimplyBook.me
This week we had a short interview with Thomas, our head of customer support at SimplyBook.me. He’s the one that manages a team of support agents who will answer your questions on the Live Chat function. “Hello, nice to meet you all! I’m Thomas, Head of Support at SimplyBook.me” What career path brought you to […]
Email Marketing Tips & Tools – Part 2: Defining Goals & Choosing Campaign Templates
So, you’ve had time to think about what you should and shouldn’t do with email marketing. You’ve also contemplated the effective use of subject lines, personalisation, and segmentation. If you missed last month’s article on Email Marketing Tips & Tools – Part 1: Dos, Don’ts and Personalisation, check that one out before reading any further here. […]
Updating Your Website – Give your website a facelift that POPS![VIDEO]
Do you know how often you should be updating your website to optimise search results, stay current and maintain an excellent customer experience? Okay, so it’s a bit of a trick question; the answer is different for each of those goals. It can also depend on your industry, the function of your website, and several […]
8 Processes Small Business Should Automate to Improve Operations
Recent years have seen seemingly limitless hype about the technological revolution, and how it’s changing the face of business. Certainly, we already see dramatic changes as a result of new technological innovations. AI, in particular, is rapidly reshaping the way all sorts of organizations operate. This is affecting sectors as diverse as retail (by helping […]
University Scheduling: A complex system requires a comprehensive tool
If you’ve ever been to university or worked in one, you’ll know that they’re a complex web of interconnecting systems. Not to mention the hundreds of affiliated and parallel entities that co-exist, but don’t intersect. University scheduling is something that takes months to organise, but there are ways of mitigating clashing schedules, student accommodations, and […]
School Scheduling Online: Parents, Students, and Teachers Benefit from Online Booking
Any school administrator or Headteacher knows the headache involved in scheduling a class timetable for a whole school. It’s an intricate web of ensuring available teachers and appropriate classrooms for subjects. Then there’s covering extracurricular supervision time and allowing enough time for lesson prep and student grading. That doesn’t even cover the additional requirements around […]
Enterprise Cluster Solution from SimplyBook.me [VIDEO]
Your reasons for needing an enterprise scheduling solution vary, you could need more locations, isolated systems, the list goes on. I delve a little deeper into that in this article on Why Businesses Choose Enterprise Scheduling Solutions. It doesn’t matter why you need an enterprise solution to your company-wide scheduling; the recently released Enterprise Cluster Solution […]
6 Reasons Why Companies Choose Enterprise Scheduling Solutions
There are no two businesses that follow the same path to growth. Consequently, there is no single solution that encompasses what every company needs for its expansion. When you’ve exhausted your resources, you look around for something new, or you switch up to the Enterprise solution. In most cases, the Enterprise solution is the best […]
August Newsletter: HOT Update for Businesses Large and Small
Hi everyone, it’s time for our monthly update again.As we enjoy the last of the Summer and start readying ourselves for the uptick in activity for the Autumn, we have some seriously cool updates for this month.With some luck and a lot of cooperation, many people are getting ready for kids to go back to […]
Beyond Online Scheduling – What is SimplyBook.me to your business?
If you’ve been searching for an online scheduling provider, then chances are you’ve come across the SimplyBook.me online booking system. In the realms of online appointment booking, SimplyBook.me is up there at the top of the list. With the online scheduling system at the core of its platform, the customisation through design, features, and settings […]
Email Marketing to Your Clients – Part 1: Dos, Don’ts, and Personalisation
Unless you’re in the business of selling marketing services and advice to your clients through consultations and coaching, the chances are that your talents and interests lay elsewhere. However, you know you need to get to grips with the whole marketing thing, and email marketing is supposed to have the best return on investment for […]