Omnichannel has been a buzzword in the retail and service industries for over a decade, but how many people genuinely understand what it means? While its origins date back to the early naughties, omnichannel didn’t impact purchasing power and customer relationships until 2010. However, even when 2010 arrived, most people didn’t know what to do […]
23/02/2021
When you set up your working hours for your SimplyBook.me booking site, that doesn’t always equate to the hours you want to be bookable by clients. This weeks video is about how you can configure working hours and booking times within your operating hours. Moreover, I’m going to cover how you can customise your service […]
16/02/2021
There is an emotional aspect to all relationships, and this holds true for the bond between individuals and brands. The relationship of your company with customers is developed over time, nurtured by experiences during their journey through online and physical touchpoints, and validated by repeated interactions. A crisis throws under the spotlight both the strengths […]
10/02/2021
Like every other field, the medical industry has advanced significantly in the past few years. Health professionals are working towards improving the experience for both frontline healthcare workers and the patients. Most of the work is now shifting to the digital landscape, and data protection is crucial. You must have noticed people around you wearing smartwatches […]
03/02/2021
…and a few you might want to try If personalisation is the name of the game between you and your clients, why wouldn’t the same apply for you? No two businesses operate identically. Consequently, a one-size-fits-all approach to any business management tool is not appropriate or even viable for how you run your business. You […]
03/02/2021
Live Video streaming became ridiculously popular in 2020, and that trend will continue throughout 2021 and beyond. It might seem a little scary to start with, but it is worth exploring for the potential benefits of increased reach and authenticity. Online Marketing: Today, online marketing is taking over the digital business world. There are so […]
27/01/2021
There’s no getting away from the fact that Facebook, with its 2.6 billion active users, is the biggest social media platform out there. Even if you use every other social media, Facebook has to be your social media flagship. The past year has seen a massive increase in social media engagement and social sharing, but […]
26/01/2021
If you want consumers to notice your company and buy your products, you have to reach out to them and tell them all about your products and services. This is marketing in its most basic form. Marketing requires three things; time, effort and money. For big conglomerates and multinationals, this is not an issue because […]
20/01/2021
It’s the beginning of the year, and January is traditionally a slow time of year. Beyond traditionally slow periods, there are still many places under lockdown restrictions. Right now, it’s the best time to make sure you’re getting the most out of your SimplyBook.me system, and overhaul your marketing strategy. The marketing tools within the […]
19/01/2021
No one wants to talk about 2020, especially since 2021 doesn’t show any signs of being much better( so far). However, the circumstances of 2020 have instigated massive changes in online behaviour and expectations, both from companies and clients alike. In turn, these changes will persist and develop through 2021. Social media trends, in their […]
08/01/2021
Not all services are short-term or ad-hoc, so how can you use SimplyBook.me to accommodate bookings over multiple days? We often give a lot of attention to businesses providing short-term services and appointments in minutes or hours. However, today, we’re addressing how we can help those who offer only long-term services or even those who […]
06/01/2021
