News & Updates
social media leverage

How Retailers Can Leverage Social Media to Improve Customer Service

Those of us born before 1990 might remember having to call customer service on the phone. For most customers today, that’s the absolute last resort. It’s no wonder why: they can get a quicker response through live chat, direct messaging, and social media. In fact, social media is fast becoming the most popular customer service […]

Amie Parnaby

August 18, 2021

News & Updates
no more no-shows

No-shows, No More – It’s not just about reminders

It’s a fabulous thing for both businesses and clients when you enable self-scheduling online. However, some companies’ major issue with self-booking is the potential for abuse and people not showing up. Most systems allow you to send automated reminders about upcoming appointments, but clients won’t always check their phones if they have timing issues. If […]

Amie Parnaby

August 17, 2021

News & Updates
New interface navigation

The New Interface Menu- Easier and More Intuitive Navigation

You might have noticed that we’ve made some changes to the dashboard interface and navigation properties. We did this because a recurring theme in our feedback was that the interface was not as intuitive and easy to manage as it could be. So we took steps to correct that. With seven significant changes to the […]

Amie Parnaby

August 12, 2021

News & Updates
How Does OAuth 2.0 Really Boost API Security and Access Management?

How Does OAuth Actually Boost API Security and Access Management?

Over the past decade, application development has accelerated and is at its peak over Android, iOS, Windows, Linux, Mac, with the help of standardized APIs. As a result, the transmission of personal information and daily communication of data is inevitable across thousands of applications. Since all this communication happens through different mobile app platforms, browsers, and […]

Amie Parnaby

August 11, 2021

Business tips and advice, Resources
Add facebook messenger to SimplyBook.me with Google Tag Manager.

Adding Facebook Messenger to your SimplyBook.me Site with Google Tag Manager [video]

If you have a business website, you’ve probably heard of Google Tag Manager, but do you know what you can do with it? You might have some idea that it has something to do with Google Analytics and Ads, but you don’t really see the point until you start using Google Ads. Did you know […]

Amie Parnaby

August 10, 2021

Business tips and advice
Get More Bookings with HAzel Raoult

9 Ways To Get More Bookings On Your Business Website

With most businesses moving online faster than ever due to the pandemic, customers are on the lookout for easy ways to reach you after they like your services. That is where online scheduling systems play such an important role in securing more bookings. Since the goal of your website is to fetch you a steady […]

Amie Parnaby

August 4, 2021

News & Updates
know your clients with SimplyBook.me

Know Your Clients & Remember the Important Stuff with SimplyBook.me

When your business begins, you get to know your clients well, and they may even become friends. However, when your company starts to grow, and your client list expands, it can be challenging to keep track of all those details you kept in mind for those first clients – even the little things that made […]

Amie Parnaby

August 3, 2021

News & Updates
July News

July Newsletter: Hot SimplyBook.me News for a Scorching Summer

Wow! July is over, and a scorching one it’s been too – not just here in Cyprus, but in many places across the northern hemisphere. While we are in our slowest period of the year, we have been tackling feature enhancements, improvements in our service, and preparing for new product releases in September. July has […]

Amie Parnaby

July 30, 2021

News & Updates
Live chat support at SimplyBook.me

SimplyBook.me Live Chat – Always ready to help and 4 common issues and fixes

Live Chat Support is the hub of our customer services provision. Representatives are ready to answer your booking site queries live from 10 pm Sunday until 11 pm Friday (that’s GMT) and via email over weekends. What’s more, you don’t have to be a SimplyBook.me user to ask pre-sign-up questions. From the SimplyBook.me website, you […]

Amie Parnaby

July 29, 2021

News & Updates
customer's mind

Looking inside Your Customer’s Mind – It’s going to Get Messy

Have you ever imagined what makes you buy something? When you look at a bag randomly in a shop, what happens inside the customer’s mind that convinces them to go inside and buy it? Well, it is a complicated process, but it involves multiple things at one time (and in sequence) to convince them. It […]

Sheikh Adil

July 28, 2021

News & Updates
Google Meet Scheduling with SimplyBook.me

Google Meet Scheduling with SimplyBook.me

Remote meetings, interviews and consultations have become significantly more popular than ever before. Not only that but online video learning classrooms and video fitness classes have soared in popularity. IT makes sense that the use of video calling software for these appointments and lessons have also increased. However, everyone prefers a different video calling provider. […]

Amie Parnaby

July 27, 2021