Business tips and advice, Resources
reengaging lapsed clients with email

Reengaging Lapsed Clients with Email: 7 Tips and Best Practices

No business owner likes to dwell on it, but everyone loses clients and customers over the year. It’s just a fact of life and business, but do you know what your attrition rate is? Sometimes, it isn’t easy to understand the clients you lose if you don’t know your specific numbers. And do you know […]

Amie Parnaby

April 8, 2021

Business tips and advice, Resources
Loyalty Program

Is It Time to Start a Loyalty Program for Your Business?

We’ve talked a lot recently about growing a loyal customer base and how to go about it. Garnering customer loyalty does fantastic things for your business’s bottom line, from client retention, advocacy (personal recommendations), and increasing average spending. A loyalty program is one of the few ways you can make returning clients look and act […]

Amie Parnaby

April 7, 2021

News & Updates, Business tips and advice
How To Set Up An Inbound Marketing Funnel For Your Salon Business

How To Set Up An Inbound Marketing Funnel For Your Salon Business

For salons, driving continuous new business is crucial for their growth. As a salon owner, you must have an inbound marketing funnel to build brand awareness, capture new audiences, build credibility for your salon, and bring in higher booking for your salon business. If you haven’t set up a marketing strategy for your salon business, […]

Amie Parnaby

April 1, 2021

Business tips and advice, Resources
Integrated POS

Your SimplyBook.me Integrated POS (Point Of Sale)

Whatever your business, you always need a point of sale. A POS is the hub of your payment acceptance. If you don’t have one, you miss out on the numerous ways it can help you collate information, highlight trends, and adapt to customer needs. Whether you’re entirely online, a single point brick and mortar store […]

Amie Parnaby

March 31, 2021

News & Updates, Business tips and advice, Coaching & Consulting, Other Industries, Resources
wedding business

How to attract more clients to your wedding business

If you’re in the wedding business, this past year has been a problem. Cancellations, postponements, and couples plain waiting until they can have the wedding they want have plagued the matrimony business in 2020 and even 2021. No one is sure when they will be allowed a large gathering of their nearest and dearest. Even […]

Amie Parnaby

March 24, 2021

News & Updates, Other Industries, What customers say
Julie Clayden at Talk Swansea

Talk Swansea – Online Therapy with Julie Clayden: A Case Study

We talked to Julie Clayden this week about her practice, Talk Swansea. The physical offices are in Neath, Swansea, but for now, she’s practising online. When you can only see your clients online, it doesn’t matter where you are unless you’re in a different timezone. There’s a “Roadmap out of Lockdown” promised by the UK […]

Amie Parnaby

March 10, 2021

Business tips and advice, Resources
Growing a loyal customer base

Growing a Loyal Customer Base

It’s been a tough year for many companies to weather. As soon as businesses get the green light, they will be planning to welcome as many clients as they can manage to mitigate some of the losses. Moreover, it will be the loyal customer base that ensures owners and managers have a business to continue. […]

Amie Parnaby

March 10, 2021

News & Updates, Business tips and advice, Other Industries, Resources
reopening - "hey, we're open"

Reopening Your Service Business and Dealing with Increased Demand

Okay, it’s 2021, vaccines are rolling out throughout the globe, and there is a light at the end of a year-long tunnel signalling the time for life to return to normal. That means reopening of service businesses and dealing with increased demand from people deprived for far too long. But how are you going to […]

Amie Parnaby

March 5, 2021

Business tips and advice, Other Industries
Public Services

Professional and Public Services Innovations

The world has changed rapidly over the past two decades. Technology has altered the landscape for businesses worldwide. Still, some sections of service provision have held fast to methodologies of the past. 2020 changed the way people access professional and public services, and even adjustments made out of necessity will not disappear. The public and […]

Amie Parnaby

February 25, 2021

News & Updates, Medical & Healthcare, What customers say
Sarah Phillips, LCSW - Case Study

Sarah Phillips, Licensed Clinical Social Work & Psychotherapy: A Case Study

This week we have an interview with Sarah Phillips, a licensed clinical social worker with a psychotherapy practice in Denver, Colorado. Sarah was good enough to take some time to answer a few questions about her business and her experience setting up and using her SimplyBook.me booking website. About Sarah Phillips, LCSW Sarah’s practice is […]

Amie Parnaby

February 17, 2021

Business tips and advice, Resources
Configure working hours and booking times

How to Configure Working Hours & Booking Times – And why they aren’t always the same

When you set up your working hours for your SimplyBook.me booking site, that doesn’t always equate to the hours you want to be bookable by clients. This weeks video is about how you can configure working hours and booking times within your operating hours. Moreover, I’m going to cover how you can customise your service […]

Amie Parnaby

February 16, 2021