It’s that time of year when businesses start gearing up for the festive season. You know, the one with all the gift-buying and a husky chap in a red suit. And most people start their shopping and preparations around Black Friday. It only makes sense to take advantage of all those fabulous deals when buying […]
18/11/2020
Why would you want to limit pre-booked appointments for your clients, patients or customers? When you have a booking system, it seems like you have the possibility of filling your schedule. But what about your other clients? Before the horror-show that is 2020 happened, there were still a lot of businesses, clinics, and more operating […]
17/11/2020
This week I was able to pin down a brief interview with Ingvar, founder and VP of Sales for SimplyBook.me. Ingvar is the driving force behind new developments and pushing the business to be everything it can be for our clients. For company cohesion and communication, Invgvar shares his time around the four different offices. […]
29/10/2020
It’s all very well having your professional calendar update with new bookings and appointments. However, if you have personal commitments that don’t show on your professional calendar, you are still at risk of booking up your schedule and having to reschedule your appointments or your personal plans. This is where using Calendar Sync comes in […]
23/10/2020
From cosmetics and clothing to plants and furniture, the in-store retail industry has been trying to make changes to ensure its survival. Long before COVID-19 reared its nasty head, physical location retailers had begun to implement different options for enhancing customer experience. The global pandemic status has changed things and stepped up the timetable. What […]
13/10/2020
The digital realm continues to expand, with more and more services happening online. As this happens, the pursuit of customer-centricity is the key to making and keeping clients and their customers happy. Implementing customer-centric practices and procedures is proven to improve customer loyalty and retention, as well as to attract new clients. For a customer-centric […]
29/09/2020
This week we had a short interview with Thomas, our head of customer support at SimplyBook.me. He’s the one that manages a team of support agents who will answer your questions on the Live Chat function. “Hello, nice to meet you all! I’m Thomas, Head of Support at SimplyBook.me” What career path brought you to […]
25/09/2020
So, you’ve had time to think about what you should and shouldn’t do with email marketing. You’ve also contemplated the effective use of subject lines, personalisation, and segmentation. If you missed last month’s article on Email Marketing Tips & Tools – Part 1: Dos, Don’ts and Personalisation, check that one out before reading any further here. […]
23/09/2020
Do you know how often you should be updating your website to optimise search results, stay current and maintain an excellent customer experience? Okay, so it’s a bit of a trick question; the answer is different for each of those goals. It can also depend on your industry, the function of your website, and several […]
18/09/2020
Recent years have seen seemingly limitless hype about the technological revolution, and how it’s changing the face of business. Certainly, we already see dramatic changes as a result of new technological innovations. AI, in particular, is rapidly reshaping the way all sorts of organizations operate. This is affecting sectors as diverse as retail (by helping […]
15/09/2020
Any school administrator or Headteacher knows the headache involved in scheduling a class timetable for a whole school. It’s an intricate web of ensuring available teachers and appropriate classrooms for subjects. Then there’s covering extracurricular supervision time and allowing enough time for lesson prep and student grading. That doesn’t even cover the additional requirements around […]
08/09/2020
