The Christmas holidays are almost upon us, and when deliveries are backed up from significantly increased online orders, a gift card might feel like an ideal solution. However, giving a gift card for a service is a highly personal and considered gift, it should look the part. Last month we updated how gift cards work, […]
10/12/2020
Customer service is always important for any business size. Good customer service practices transform service from being reactive to proactive. Reactive service is where a business waits for customers to contact them, whether it’s with a complaint or a query before they respond. Reactive customer service is outdated, and customers now expect something better. There […]
09/12/2020
It’s not unusual for businesses to operate differently for special days, events and holidays. For the simplest of reasons, most countries have public and national holidays that demand either different operating hours or even complete closure for non-essential businesses. When you first set up your SimplyBook.me scheduling system, you created a weekly recurring calendar of […]
08/12/2020
From little corner shop cafes to ice-cream vans, cash has for decades been the backbone of small businesses. It made sense as the ubiquitous method of payment, as everyone had it and everyone knew how to use it. However, in recent years consumer payment habits have changed dramatically. In 2019, card payments accounted for 51% […]
02/12/2020
When you have signed up with SimplyBook.me, it is just the beginning of what could be a fabulously beneficial relationship. By signing up, you automatically create the bare-bones structure of your business’ booking management system. However, before you can start using your booking site, you need to configure the services you offer and the providers […]
01/12/2020
What could be a better reason to open an email than to receive a gift voucher? In fact, most brands prefer sending a voucher as a promised gift in exchange for subscribing to their email list. They fall into the category of promotional messages, and much to your surprise, receiving promotional offers isn’t frowned upon […]
25/11/2020
It seems almost fitting that this article originally aired at the end of 2020 and now we are reaching the end of 2021, we can announce updates to this feature. Once again the year is ending, and now, more than ever the future is starting to look that little bit brighter, there is a future […]
24/11/2020
It’s that time of year when businesses start gearing up for the festive season. You know, the one with all the gift-buying and a husky chap in a red suit. And most people start their shopping and preparations around Black Friday. It only makes sense to take advantage of all those fabulous deals when buying […]
18/11/2020
Why would you want to limit pre-booked appointments for your clients, patients or customers? When you have a booking system, it seems like you have the possibility of filling your schedule. But what about your other clients? Before the horror-show that is 2020 happened, there were still a lot of businesses, clinics, and more operating […]
17/11/2020
This week I was able to pin down a brief interview with Ingvar, founder and VP of Sales for SimplyBook.me. Ingvar is the driving force behind new developments and pushing the business to be everything it can be for our clients. For company cohesion and communication, Invgvar shares his time around the four different offices. […]
29/10/2020
It’s all very well having your professional calendar update with new bookings and appointments. However, if you have personal commitments that don’t show on your professional calendar, you are still at risk of booking up your schedule and having to reschedule your appointments or your personal plans. This is where using Calendar Sync comes in […]
23/10/2020
