It’s that time of year when a business will feel their appreciation for their most loyal (and profitable) clients throughout the year. And as it’s the time of giving in most of the western world, it’s not uncommon for a business to reward those repeat clients with a little extra in their (service) stocking. However, […]
13/12/2021
Having good customer relationships is the core to running a successful business today. So today, you need to invest in good CRM software to have good relationships with your customers and continue having it. Why is customer relationship software so important and trending these days? Because it helps you maintain a good relationship with your […]
08/12/2021
Client contact details are crucial for avoiding appointments that clients miss or forget. However, how you contact clients is just as important as the notification itself. It is a balancing act between effective communication and cost-effective methods. Emails can easily be ignored, and SMS can become expensive if you send all notifications and reminders this way. The […]
07/12/2021
It can sometimes seem like our lives get busier every day. Business conferences, team meetings, Zoom calls; our diaries get fuller and fuller. Some of these appointments can be crucial, and forgetting or missing them may mean lost revenue or even damage to your reputation and that of your business. With many companies embracing digital acceleration, […]
30/11/2021
Many businesses have a robust online presence. They invest in content marketing, paid ads, and other forms of customer acquisition. However, for some reason, they skip online event marketing. That’s a mistake. For the last few years, I’ve been responsible for managing many of the online events run by GetResponse. I know from experience just […]
24/11/2021
Last week SimplyBook.me released another new custom feature for their users, the File Uploader – Google Drive feature. Have you ever wished that you could ask your clients to upload important and pertinent details to your system so you could provide a better service? When you provide services to people, there is always some sort […]
23/11/2021
If you’re here, it’s because you have already started looking at implementing online booking for your business. Maybe you already have it, and you are looking for an option that suits your business better. The chances are that you have a service business already, or you’re on the cusp of starting one, and you want […]
22/11/2021
The beauty business is more than anything a visual one. People have every intention of coming to your company for whatever treatment they desire, and they intend to leave looking “more beautiful” – whatever that means for them. This makes Instagram inspiration a perfect source for advice, and a marketing champion for beauty businesses. If […]
17/11/2021
It’s been a long time since having an effective online presence became essential for growing and promoting your business. So that’s what you did. You spent a lot of time building and designing a website, expanding your social reach and everything else that a business should do. Then they told you that you needed to […]
09/11/2021
With today’s advances in artificial intelligence, machine learning, robotic process automation, and associated automation technologies, more and more business processes are being wholly or partly automated. As an integral part of the customer experience (CX), routine customer service automation is changing the landscape of CX design and implementation for good. Read on to discover more […]
03/11/2021
Understanding the importance of video content will go a long way in boosting your marketing career. Video content is the current leader of the pack and will remain so for a long, long time. As a beginner, you’ll learn numerous new things about videos for marketing. One of them is the importance of including videos […]
27/10/2021
