Business Types, Public, Professional & Retail
call centre agent

Call Centre Scheduling Simplified – With the Right System

Not so long ago, call centres were the primary province of queries and complaints. Now, smart companies are using call centres to manage much more of their businesses. Operations such as online or phone consultations, on-site assistance, or scheduling widespread teams of in-person service providers. This increased use of call centres to centralise business and […]

Amie Parnaby

21/04/2020