If you didn’t already know, Facebook recently updated its business page integration for FB and Instagram. Enabling better, smoother, and streamlined onboarding while connecting a company website and schedule with social media. If you’re already using the Facebook and Instagram integration feature with SimplyBook.me, you probably realised that you needed to reconnect the two platforms […]
15/12/2020
The Christmas holidays are almost upon us, and when deliveries are backed up from significantly increased online orders, a gift card might feel like an ideal solution. However, giving a gift card for a service is a highly personal and considered gift, it should look the part. Last month we updated how gift cards work, […]
10/12/2020
Customer service is always important for any business size. Good customer service practices transform service from being reactive to proactive. Reactive service is where a business waits for customers to contact them, whether it’s with a complaint or a query before they respond. Reactive customer service is outdated, and customers now expect something better. There […]
09/12/2020
It’s not unusual for businesses to operate differently for special days, events and holidays. For the simplest of reasons, most countries have public and national holidays that demand either different operating hours or even complete closure for non-essential businesses. When you first set up your SimplyBook.me scheduling system, you created a weekly recurring calendar of […]
08/12/2020
This week we have an interview with one of our clients in the nail salon industry, Mr Chen of Infinity Nails Spa, Topeka. He was kind enough to give us some interesting feedback about how online appointment booking has changed and helped his business. About Infinity Nails Mr Chen has been in the nail salon […]
03/12/2020
From little corner shop cafes to ice-cream vans, cash has for decades been the backbone of small businesses. It made sense as the ubiquitous method of payment, as everyone had it and everyone knew how to use it. However, in recent years consumer payment habits have changed dramatically. In 2019, card payments accounted for 51% […]
02/12/2020
When you have signed up with SimplyBook.me, it is just the beginning of what could be a fabulously beneficial relationship. By signing up, you automatically create the bare-bones structure of your business’ booking management system. However, before you can start using your booking site, you need to configure the services you offer and the providers […]
01/12/2020
Hello to everyone, it’s that time of the year again. The November newsletter marks the beginning of the end of 2020 (thank goodness!). Christmas gifts and decorations dominate stores, and Santa is making his breakthrough with video calling! It’s time to add a bit of sparkle to what has been a pretty grim year all-round. […]
30/11/2020
If you didn’t know that online appointment scheduling is increasing in the medical community, it might surprise you to learn that more than 70% of medical practices are looking to implement an automated booking system by the end of 2021. Perhaps it shouldn’t be a surprise. Even the Baby Boomers and the ageing Gen X […]
26/11/2020
What could be a better reason to open an email than to receive a gift voucher? In fact, most brands prefer sending a voucher as a promised gift in exchange for subscribing to their email list. They fall into the category of promotional messages, and much to your surprise, receiving promotional offers isn’t frowned upon […]
25/11/2020
It seems almost fitting that this article originally aired at the end of 2020 and now we are reaching the end of 2021, we can announce updates to this feature. Once again the year is ending, and now, more than ever the future is starting to look that little bit brighter, there is a future […]
24/11/2020
