It’s all very well having your professional calendar update with new bookings and appointments. However, if you have personal commitments that don’t show on your professional calendar, you are still at risk of booking up your schedule and having to reschedule your appointments or your personal plans. This is where using Calendar Sync comes in […]
23/10/2020
From cosmetics and clothing to plants and furniture, the in-store retail industry has been trying to make changes to ensure its survival. Long before COVID-19 reared its nasty head, physical location retailers had begun to implement different options for enhancing customer experience. The global pandemic status has changed things and stepped up the timetable. What […]
13/10/2020
The digital realm continues to expand, with more and more services happening online. As this happens, the pursuit of customer-centricity is the key to making and keeping clients and their customers happy. Implementing customer-centric practices and procedures is proven to improve customer loyalty and retention, as well as to attract new clients. For a customer-centric […]
29/09/2020
This week we had a short interview with Thomas, our head of customer support at SimplyBook.me. He’s the one that manages a team of support agents who will answer your questions on the Live Chat function. “Hello, nice to meet you all! I’m Thomas, Head of Support at SimplyBook.me” What career path brought you to […]
25/09/2020
So, you’ve had time to think about what you should and shouldn’t do with email marketing. You’ve also contemplated the effective use of subject lines, personalisation, and segmentation. If you missed last month’s article on Email Marketing Tips & Tools – Part 1: Dos, Don’ts and Personalisation, check that one out before reading any further here. […]
23/09/2020
Do you know how often you should be updating your website to optimise search results, stay current and maintain an excellent customer experience? Okay, so it’s a bit of a trick question; the answer is different for each of those goals. It can also depend on your industry, the function of your website, and several […]
18/09/2020
Recent years have seen seemingly limitless hype about the technological revolution, and how it’s changing the face of business. Certainly, we already see dramatic changes as a result of new technological innovations. AI, in particular, is rapidly reshaping the way all sorts of organizations operate. This is affecting sectors as diverse as retail (by helping […]
15/09/2020
Any school administrator or Headteacher knows the headache involved in scheduling a class timetable for a whole school. It’s an intricate web of ensuring available teachers and appropriate classrooms for subjects. Then there’s covering extracurricular supervision time and allowing enough time for lesson prep and student grading. That doesn’t even cover the additional requirements around […]
08/09/2020
If you’ve been searching for an online scheduling provider, then chances are you’ve come across the SimplyBook.me online booking system. In the realms of online appointment booking, SimplyBook.me is up there at the top of the list. With the online scheduling system at the core of its platform, the customisation through design, features, and settings […]
28/08/2020
Unless you’re in the business of selling marketing services and advice to your clients through consultations and coaching, the chances are that your talents and interests lay elsewhere. However, you know you need to get to grips with the whole marketing thing, and email marketing is supposed to have the best return on investment for […]
26/08/2020
If you’ve ever thought about entering the world of business, you might have been deterred by the rigmarole involved in setting up your own firm. However, it’s not as hard as you might think. For example, choosing the right phone system for small business so that you’ve got local phone numbers at your disposal, can […]
18/08/2020
