How Audio Support Uses SimplyBook.me for Online Scheduling

Audio Support started as a small, London-based service helping musicians, producers, and studios troubleshoot complex audio setups.

Founded by Paul Andrews, a music technology specialist with nearly two decades of experience, the business quickly gained a reputation for solving technical challenges efficiently and reliably.

Over time, Audio Support evolved into a global remote-support operation.

Clients now rely on Paul from around the world for guidance on optimizing digital audio workstations, troubleshooting studio equipment, and navigating technical obstacles, all from his home office.

With this rapid expansion, however, came a challenge familiar to many growing businesses: managing bookings efficiently.

Paul was spending too much time juggling manual scheduling, confirmation emails, and separate PayPal requests. It all started to feel messy and time-consuming, pulling him away from what really mattered: his clients.

To solve this, he turned to SimplyBook.me, a tool for online scheduling for music studios as well as small and medium-sized businesses, making bookings simple, while creating a seamless, professional experience for clients.

Booking clients the old-fashioned way

Before adopting SimplyBook.me, Paul was basically running his booking system himself.

A client would message him through his website, he’d confirm the appointment by email, and then he’d send a PayPal payment request separately.

Every booking meant another round of messages.

While this system worked for a few sessions per week, as Audio Support’s reach grew, it became increasingly inefficient.

Double bookings, late payments, and calendar conflicts were holding him back.

Paul knew it was time for a proper booking system: automated scheduling and reminders, Google Calendar integration, secure payments, and a polished, professional look for clients.

A booking system built for busy music studios

Paul tested several WordPress plugins with his developer, hoping one would be “the one.” But most turned out to be unstable, limited, or just too rigid to fit the way his studio worked.

SimplyBook.me offered the solution they were looking for.

From the start, it just clicked. Setup was straightforward thanks to the intuitive interface, and everything Paul relied on, such as Google Calendar, PayPal, and his website, integrated seamlessly.

From the first trial, the platform delivered a sense of professionalism and reliability that Paul hadn’t experienced with previous solutions.

The system’s custom features allowed him to tailor it perfectly to the needs of his solo operation.

It made things so much easier. Paul added the booking widget to his website, plugged in PayPal for payments, uploaded photos of past projects, and even used the Make Me Look Busy feature to control how booked-up his calendar looked.

It was the kind of flexibility that instantly lifted a weight off his shoulders. Paul’s workflow just worked better, and clients got a cleaner, more professional experience across the board.

He got exactly what he wanted: paying only for what he used, while maintaining complete control over how clients booked and experienced his services.

Building a professional music studio workflow

Since switching to SimplyBook.me, Paul has experienced more than just smoother bookings; the platform has reshaped how he runs Audio Support.

The time he used to spend on admin now goes back into the music, taking on bigger technical challenges, trying new tools, and giving each musician and producer a smooth, high-quality studio experience from start to finish.

Beyond saving time, the change elevated his business from functional to polished.

With everything running more efficiently, Paul felt confident raising his prices, and clients were happy to pay. The easier booking experience built trust and made the value of his service clear.

The impact goes far beyond the numbers.

Automated reminders and a simple booking process take the stress out of scheduling, so clients can focus on creativity instead of logistics.

When Paul looks back, the biggest change wasn’t just the time he saved.

For the first time, he had real freedom. Now he could grow without limits. Serve clients anywhere. And maintain the professional presence that made them trust him, all on his own.

Looking ahead: Growing with SimplyBook.me

Paul sees SimplyBook.me as a big part of what comes next for Audio Support.

As more clients discover his services around the world, online scheduling for music studios helps keep everything organized and effortless, so Paul can spend his time doing the work he’s actually known for: expert support, not admin.

And the best part is that the system can grow with him. During busy periods, features like the waiting list can help him manage demand without the chaos.

And if bookings keep increasing, he can bring back trusted freelancers by adding multiple providers without changing how the business runs day to day.

As Audio Support evolves, Paul can adjust the system as needed, ensuring bookings stay smooth, payments remain secure, and reminders are sent automatically.

With the booking system handling everything, the music tech professional can focus on the work while clients get quick responses and clear confirmations.

Lessons from scaling with SimplyBook.me

Audio Support’s story proves that online scheduling for music studios isn’t just convenient, but can actually transform how a solo business operates.

Paul let go of the manual booking marathon and the email chaos. That gave him room to do what he’s built for: solving audio problems and supporting clients all over the world.

It came down to finding studio scheduling software that could keep up with how he actually worked.

Ultimately, a digital appointment system for music studios is more than just a tool; it’s the foundation that enables growth.

Want the full story in Paul’s own words?
You can read how he fine-tuned Audio Support and got the booking process in sync with SimplyBook.me here.

This is a system that quietly handles bookings, payments, and client updates, so you don’t have to.
With SimplyBook.me, your studio runs smoothly behind the scenes, freeing up your time for what matters most.
As your demand grows, it scales with you, keeping every detail in perfect rhythm.
Less admin, more focus, and the freedom to create, serve, and grow, exactly on your terms.

Explore how SimplyBook.me can help you turn time into creative freedom, where scheduling runs itself, clients book with ease, and your focus stays exactly where it belongs: on the music.