6 Business Tools With Helpful AI Features

This is a guest post contributed by Chuks Chukwuemeka

AI is reshaping how companies run their operations, and it’s happening quickly.

Businesses that fail to adapt risk falling behind their competitors, who are already utilizing these tools to streamline processes, make informed decisions, and reduce costs.

As a business owner or brand, it’s no longer enough to have a long list of tools.

Attention has shifted to business tools with AI features, which surveys have shown can help businesses grow and compete favorably.

According to a study carried out by Salesforce, 76% of marketers are already leveraging AI to automate tasks and boost campaign results.

If you’ve upgraded to business tools with AI features, you’re already a step ahead of the competition, and that advantage will keep compounding as you generate more leads, close more sales, and grow your customer base.

In this guide, I shared with you 6 business tools with helpful AI features businesses need to grow.

Why Business Tools With AI Features Are Key to Businesses

Business tools with AI features are helping businesses, especially those that sell online, do more in less time.

For example, AI-powered marketing tools handle time-consuming and repetitive tasks such as automating and monitoring campaigns, generating performance reports, and supporting client-facing work.

Many modern AI business tools can also deploy AI agents that independently execute small but critical tasks like scheduling posts, refining ad targeting, or following up on leads.

This creates space for marketing and operations teams to focus on higher-value work, such as strategy, creativity, and decision-making, tasks that still require full human attention.

That is why many marketing leaders now view AI as a force multiplier rather than a simple tool. As Spyridon Mesimeris, CMO of LegalDocs, puts it:

”AI lets small teams operate like large ones by cutting repetitive work and accelerating execution.”

How AI-Powered Business Tools Reduce Costs and Improve Competitiveness

Cost-effectiveness can’t be overlooked. Businesses that rely on AI business tools often don’t need large teams to manage the same workload, helping reduce operating costs.

Since AI automates routine tasks, businesses can operate with leaner teams while managing more clients and handling additional campaigns.

Having an edge over competitors is a win. Adopting business tools with AI features gives you an advantage over your competitors who haven’t. 

Forward-looking businesses are already using the best AI digital tools to scale operations, personalize customer interactions, and manage repetitive tasks with minimal oversight. This positions them as reliable, modern brands, helping them win new customers and retain existing ones.

Business Tools With AI Features That Improve Efficiency and Conversions

Below are 6 business tools with helpful AI features that businesses need to grow in today’s competitive environment.

These tools do more than simple automation. They help you work more efficiently, connect with customers better, and eliminate headaches from daily tasks like scheduling and managing data.

In particular, service-based companies can see real results with digital tools for small businesses that automate customer bookings and availability, boosting conversions, efficiency, and, of course, revenue.

1. SimplyBook.me (Best for Online Bookings)

For service businesses across different industries, SimplyBook.me is a powerful booking and scheduling platform built with numerous custom features at its core. It helps businesses automate appointment scheduling while making it easier for customers to book services without friction.

Whether you’re a fitness trainer, consultant, coach, beauty professional, healthcare provider, or educator, SimplyBook.me functions as one of the most practical digital tools for small businesses.

It supports online bookings, payments, automated notifications, and integrations with other AI-powered marketing tools, helping businesses streamline both operations and customer interactions.

What sets SimplyBook.me apart from traditional scheduling software is its growing focus on AI-driven booking automation, including its recently introduced AI Voice Booking feature.

Instead of filling out forms or calling during business hours, clients can now book appointments through natural voice conversation.

The AI assistant checks availability in real time, confirms appointments, and triggers reminders automatically, helping businesses capture more bookings while reducing administrative workload.

Key AI Features

AI Voice Booking

SimplyBook.me’s AI Voice Booking acts as a 24/7 virtual booking assistant. Clients can schedule appointments using voice commands, making the booking process faster and more accessible while reducing abandoned bookings and missed opportunities.

AI Search Bar

The platform includes an AI-powered search bar that guides businesses through setting up services, availability, and booking rules using smart prompts.

Social Media & Messaging Integrations

SimplyBook.me integrates with platforms like Facebook and Instagram for direct social bookings, while WhatsApp supports automated communication through pre-approved templates, another example of how AI business tools improve conversion and convenience.

These features reflect a broader shift toward intelligent automation across modern business platforms.

Pricing

SimplyBook.me offers flexible and affordable pricing. Businesses can start with a free plan (€0) to access essential booking features. Paid plans begin at €8.25 per month (billed annually) and scale across multiple tiers, offering higher booking volumes, more providers, advanced customization, and access to the AI Voice Booking tool via dedicated plans or add-ons.

2. NiftyPM (Best for All-in-One Project & Workflow Management)

If you’re a growing business that needs a single place to manage projects, team communication, and tasks, NiftyPM is one of the most effective tools.

Nifty combines planning, collaboration, file sharing, and automation in one workspace, and the artificial intelligence built into the platform makes marketing processes smoother, faster, and more efficient.

Whether it’s running campaigns, managing clients, client performance, tracking content calendars, or collaborating with cross-functional teams, it simplifies everything, allowing businesses to focus on execution instead of administrative tasks.

Key AI Features 

NiftyPM has a bunch of functional AI-driven capabilities to reduce manual effort:

AI Mission Assistant

Nifty automatically generates task descriptions, sub-tasks, and checklists based on simple prompts. This feature is ideal for marketing teams who need to quickly organize campaign workflows, content channels, or multi-step launch tasks.

Artificial Intelligence Documentation Writer

It easily creates summaries, content outlines, reports, meeting notes, or standard operating procedures (SOPs). Useful for marketing teams and those who create large amounts of written documentation.

Clever Summaries

Nifty AI summarizes lengthy discussions, comment threads, or project updates, allowing teams to maintain consistency without having to read through pages.

Together, these AI advances enable businesses to save time and cost, automate repetitive tasks, and improve campaign accuracy and workflow.

Pricing

NiftyPM offers a free plan for small teams to explore core tasks, documents, and project functionality.

Paid plans start with the Starter plan for $5 per member per month, which unlocks process automation, increased storage, and enhanced project management capabilities.

3. Referral Candy (Best For Referral Marketing)

It’s ideal for any business that sells products and services and wants to grow its sales and revenue using referrals. 

You can describe the type of referral program you want to create (e.g., offer 10% for both the referrer and referred, or run a tier-based incentive system). The AI-based system will automatically generate the right structure and copy needed for the referral program of your business. 

Key AI Features

ReferralCandy’s referral program AI prompt feature is great if you want to launch your referral program quickly. 

You don’t need to manually modify all the different types of settings. Just explain to the AI the type of referral program you want, and it’ll create it.

Pricing

Its pricing starts from $29/month for the Basic plan and goes up to $799/month for enterprises. All the plans include the required features for starting both a referral or an affiliate program.

4. Mentionlytics (Best for Social Listening and Brand Monitoring)

Source:

Get to know what people are saying about your business, brand, and your competitors, with Mentionlytics.
It collects mentions of the keywords you choose, from your brand and business to competitor names, and gathers them from social media, review sites, forums, and beyond. 

One dashboard. Multiple sources. Valuable insights.

Key AI Features

Multilingual AI-powered Sentiment and Emotion Analysis:

Shows the tone behind each mention with 96% accuracy and even detects sarcasm.

AI Mention Clustering:

Groups similar mentions so you can instantly spot patterns, trends, or issues.

AI Chatbot for instant, human-style insights:

Get a helpful answer about your data. It is perfect for quick checks, reports, or brainstorming ideas.

SIA (Social Intelligence Advisor):

Flags anything that looks off, including trolls, fake reviews, spikes, or suspicious activity, so you can prevent PR crises.

This is exactly why real-time insights are becoming essential for marketing teams today.

“Real-time listening is now a competitive advantage. Brands that act on customer sentiment instantly don’t just protect reputation; they strengthen loyalty,” explains Kos Chekanov, CEO of ArtKai.

Pricing

Free trial available; paid plans start at $69 per month (or $59 during promos).

5. GetResponse (Best AI tool for email marketing automation)

GetResponse is among the most popular and oldest email marketing tools. Their AI engine helps users create engaging subject lines, email copy, and design in minutes. 

The tool makes use of keywords and industry trends to create emails tailored to your specific business. Users can also create smart marketing workflows to send hyperpersonalized emails.

GetResponse is especially useful for online businesses that need a product or service recommendation engine.

This helps business owners tailor their email marketing newsletters with automated AI-based product recommendations. 

Internal studies show that this helps the marketing team of businesses to grow sales by 10%, up to a 70% increase in click-through rates, and a 33% increase in average order value.

Key AI Features

GetResponse’s email marketing system offers an AI subject line generator and an AI writing assistant to help with personalized content management. 

It also has a landing page creator, website builder, and an autoresponder system that are all driven by AI, and let you set up these systems without any coding or design skills.

If your business is invested in authority marketing, then GetResponse’s course creator software can be of great help.

The AI-powered course creator lets you easily create online courses. 

Users can pick from 7 different modules, including audio, videos, webinars, and the AI system can structure your course and topics suitably.

The AI recommendation engine is perfect for service providers with an online presence. It helps you create personalized recommendations based on user behavior. 

Pricing 

It is priced based on the size of your email list. 

The Starter plan is priced at $19/month for up to 1000 subscribers and may go up progressively depending on list size. 

For more advanced features like sales funnels, course creator, webinars, and SMS marketing, you have to choose from one of the higher-priced plans that can go up to $69/month for a 1000-member list. 

Businesses with a large list or those who need custom features can go for a custom pricing option.

6. Databox (Best For Business Intelligence and Analytics)

Databox isn’t just a business intelligence tool.  It’s built with AI to help growing businesses make faster decisions. 

Instead of offering AI as a separate product, Databox integrates intelligent features throughout the platform to simplify analysis, surface insights, and accelerate action across teams. 

This shift reflects how analytics tools are evolving from reporting engines to real decision-making partners. “Dashboards used to tell you what happened. AI-powered analytics now tell you what will happen, and what to do next,” says Ankit Kanoria, Chief Growth Officer at Hiver.

Key AI Features

• AI-generated summaries of performance trends
• Forecasts for key metrics and goals
• Anomaly detection for early issue spotting
• Insight prompts based on historical patterns
• Automated explanations for dashboards and reports

Pricing

Databox paid plan starts at $91/month and supports Unlimited users.

Final Thoughts 

Running a business online today looks very different from how it did even a few years ago.

Businesses that refuse to adapt will struggle to compete favorably. 

I have shared with you 6 digital tools with helpful AI features your business needs to boost growth, some of which I have personally tried.

It’s time to take a second look at the business tools you have and upgrade to those with AI features so you can grow your business faster and stay ahead of your competitors. 

Author bio:

Chuks Chukwuemeka is a freelance SEO for SaaS brands. He loves writing articles on digital marketing and learning new things about SEO. Connect with him on LinkedIn.