In our last article, I talked about the reasons for scheduling retail services, both from a customer experience perspective and a customer safety one – you can’t ignore the circumstances of 2020. Today, and with the help of our video creator, I’m going to talk about how you can implement the system quickly, and with […]
16/10/2020
From cosmetics and clothing to plants and furniture, the in-store retail industry has been trying to make changes to ensure its survival. Long before COVID-19 reared its nasty head, physical location retailers had begun to implement different options for enhancing customer experience. The global pandemic status has changed things and stepped up the timetable. What […]
13/10/2020
Not so long ago, call centres were the primary province of queries and complaints. Now, smart companies are using call centres to manage much more of their businesses. Operations such as online or phone consultations, on-site assistance, or scheduling widespread teams of in-person service providers. This increased use of call centres to centralise business and […]
21/04/2020
